Frequently Asked Questions
At Horton Hauls Junk, we understand that you may have questions about our services. Whether you’re a homeowner tackling clutter or a business managing ongoing cleanouts, we’re here to help!
Residential Junk Removal FAQs
What types of items can you remove from my home?
We can remove almost anything, including furniture, appliances, yard debris, mattresses, electronics, and more. The only exceptions are hazardous materials, paint, and biohazards.
How much does junk removal cost?
Our pricing is based on the volume your items take up in our truck. We offer free onsite quotes to give you an exact price with no surprises.
Do I need to move my items to the curb?
Not at all! Our team handles all the heavy lifting and will remove items from anywhere in your home, including basements, attics, and garages.
How quickly can you remove my junk?
We offer same-day and next-day service to meet your needs as quickly as possible.
What happens to the items you remove?
Whenever possible, we recycle or donate items to reduce waste. Items that cannot be reused are disposed of responsibly.
Do I need to be home for the junk removal?
While it’s helpful for you to be present, it’s not required. We can work with instructions provided beforehand and confirm everything via phone or text.
How do I prepare for my junk removal appointment?
Simply identify the items you want removed. Our team handles all the labor, so you don’t need to move or organize anything beforehand.
What payment methods do you accept?
We accept cash, debit, and credit cards. Our payment processing is secure and hassle-free.
Can you remove large or awkward items like hot tubs or pianos?
Absolutely! Our team has the experience and equipment to handle oversized items like hot tubs, pianos, and more.
Do you donate or recycle items?
Yes! We prioritize donating usable items to local charities and recycling materials to minimize landfill waste.
Commercial Junk Removal FAQs
Do you provide services for offices, retail spaces, and other businesses?
Yes! We specialize in junk removal for offices, retail spaces, warehouses, storage facilities, and more.
Are you insured to work on commercial properties?
Absolutely. Horton Hauls Junk is fully licensed and insured, so you can have peace of mind while we work on your property.
Can you handle recurring junk removal for my business?
Yes, we offer discounted rates for recurring services to help keep your property clean and organized on an ongoing basis.
What kinds of items can you remove from commercial spaces?
We can remove office furniture, construction debris, electronic waste, retail fixtures, and more. If you’re unsure, just ask!
How do I schedule a junk removal service for my business?
You can call us, text photos of the items you need removed, or book online. We’ll provide a free onsite quote and can often start the job immediately after approval.
Can you accommodate after-hours or weekend service?
Yes, we can schedule services outside regular business hours to minimize disruption to your operations.
What size jobs can you handle?
From single-item pickups to large-scale cleanouts, we have the trucks and team to handle jobs of any size.
How does your pricing work for commercial projects?
Pricing is based on the volume of the items being removed. We provide free onsite quotes and offer discounts for recurring services.
Can you provide proof of insurance?
Yes, we’re happy to provide proof of insurance upon request for your peace of mind.
How do you ensure confidential materials are handled properly?
For items like office files or electronics containing sensitive information, we ensure proper disposal or recycling in accordance with industry standards.